General Manager (GM)

Basic Function

Direct management of an Aaron’s store with profit and loss responsibility. Asset management, customer growth and maintenance, revenue production, personnel development and inventory control are key result areas of this position. The Big 5 is done daily.


Reports directly to the Regional Staff


All Store Associates

Primary Responsibilities

  • The Acquisition and Maintenance of Customers
  • First up for recruiting and staffing their store
  • Close all lease agreements
  • Complete Quality Control Calls on all new lease agreements within 1 business day of delivery
  • Personally responsible for all renewal activity
  • Physically monitor the back door whenever inventory movement occurs
  • Facilitate and reconcile inventories by Wednesday of every week
  • Personally authorize all returns
  • Safeguard all company assets
  • Ensure accurate and timely bank deposits
  • Maintain company vehicles within safe operating standards
  • Train and develop store associates
  • Achieve planned growth and profit goals
  • Ensure execution of all customer service programs, company guidelines and policies
  • Provide a safe, clean environment for customers and associates
  • Ensure adequate availability of merchandise at all times
  • Accurately report financial measures and transactions
  • Plan and organize to meet or exceed forecasted financial goals
  • Ensure published hours of store operations are met
  • Recruit, hire and train to ensure efficient operations
  • Ensure all returned merchandise is certified, reclassified and priced.

Position requires

Strong leadership skills
Good communication and interpersonal skills
Professional appearance
High level of energy
Demonstrated selling skills
Effective organizational skills
Proven managerial skills

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